Location: HLV Helensvale Homemaker
Posted on: 06 September 2021

About The Opportunity:

As the 3IC at Adairs Helensvale Homemaker, you will see yourself working in partnership with the Store Manager and the Assistant Store Manager running a passionate high performing team delivering quality and personalised service to our customers. What we know from our research is customer satisfaction increases when our talent retail team provide further complimentary products and styling suggestions through deep consultation, and this is where you come in!

In this role, you will assist in coaching and guiding a team of dedicated team members in this large home maker store driving outstanding results. Not only will you lead the store to success, this role will also allow you to apply your passion for interior design and help our customers create their dream home!

Key aspects of your role will involve:

  • Leading by example with expert customer service to delight our loyal customers
  • Inspiring the team through coaching, development and support to deliver outstanding results
  • Motivating and empowering the team by driving successful performance in your store
  • Monitoring the sales performance and creating solutions with big ideas to achieve KPI’s
  • Analysing reports and delivering recommendations to achieve success

What We’ll Love About You:

We love that your not looking for the typical Store Manager position, instead you are looking for a new opportunity that has far more purpose, far more creativity and far more inspiration than just selling a product….you want to sell a lifestyle! You want to be a part of creating the whole look and feel in styling our loyal customer’s dream home!

We’ll also love your absolutely commitment, passion and ability to developing your team, coaching them and putting in the structure and training to ensure they are the best versions of themselves, and are achieving the career goals and aspirations.

Let’s face it, your obsessed with our products, are committed to being a life long learner and educator and simply know how to leave the customers wanting more and excited for their new product range and next visit to store. You will have a knack for inspiring our customers in creating their dream homes, providing them with options and solutions to style their home. 

What We Ask You To Bring To The Table:

  • Wildly passionate about creating the ultimate customer experience (and know how to do so)
  • Demonstrated success in a leadership role within retail
  • Ability and experience in instilling a fabulous culture within your team
  • Strengths in nurturing, coaching, training and developing a team
  • Demonstrated success in consultative sale success, customer satisfaction and loyalty

What You’ll Be Interested In:

  • As a company we are thriving, investing in our stores, the customer journey and most importantly our awesome team
  • Our culture of one team, it’s all about a supportive leadership team will invest in you and want you to succeed
  • Opportunity to work with gorgeous products that is constantly evolving
  • Discounts…. Who doesn’t love a great team discount!
  • Being surrounded by stunning luxury products with opportunity to create an impact in people’s homes
  • Cult like following in our customers, customers are loyal beyond compare
  • Working for a company that has carefully chosen charities to partner with to make a difference such as our work with Orange Sky

About Adairs:

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

We know our people, product and loyal customers are our defining point of difference in our market and are better working together in order deliver outstanding results as it’s always.. always about the customer!

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see is significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

We are proudly Australian owned and ASX listed, with over 170 stores across Australia and New Zealand (and still growing) and a large online business, we believe in rewarding positive results and are a company that value passion, collaboration and persistence.

What’s Next:

If you’re ready to take on this amazing opportunity to consult and inspire your customers in transforming their dream home and lifestyle, then this opportunity is for you!

Apply by clicking on “Apply Now” and submit your cover letter and resume…..yes we do read cover letters!!

We cant wait to have a chat with you!