Assistant Store Manager

Location: NOR Northland
Posted on: 15 September 2021

About The Opportunity:

As the Assistant Store Manager at Adairs Northland, you will see yourself working in partnership with the Store Manager, running a passionate high performing team delivering quality and personalised service to our customers. What we know from our research is customer satisfaction increases when our talent retail team provide further complimentary products and styling suggestions through deep consultation, and this is where you come in!

In this role, you will assist in coaching and guiding a team of dedicated team members in this boutique store driving outstanding results. Not only will you lead the store to success, this role will also allow you to apply your passion for interior design and help our customers create their dream home!

Key aspects of your role will involve:

  • Leading by example with expert customer service to delight our loyal customers
  • Inspiring the team through coaching, development and support to deliver outstanding results
  • Motivating and empowering the team by driving successful performance in your store
  • Monitoring the sales performance and creating solutions with big ideas to achieve KPI’s
  • Analysing reports and delivering recommendations to achieve success

What We’ll Love About You:

We love that your not looking for the typical Store Manager position, instead you are looking for a new opportunity that has far more purpose, far more creativity and far more inspiration than just selling a product….you want to sell a lifestyle! You want to be a part of creating the whole look and feel in styling our loyal customer’s dream home!

We’ll also love your absolutely commitment, passion and ability to developing your team, coaching them and putting in the structure and training to ensure they are the best versions of themselves, and are achieving the career goals and aspirations.

Let’s face it, your obsessed with our products, are committed to being a life long learner and educator and simply know how to leave the customers wanting more and excited for their new product range and next visit to store. You will have a knack for inspiring our customers in creating their dream homes, providing them with options and solutions to style their home. 

What We Ask You To Bring To The Table:

  • Wildly passionate about creating the ultimate customer experience (and know how to do so)
  • Demonstrated success in a leadership role within retail
  • Ability and experience in instilling a fabulous culture within your team
  • Strengths in nurturing, coaching, training and developing a team
  • Demonstrated success in consultative sale success, customer satisfaction and loyalty

Our Awesome Perks

Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide tools and benefits to help you thrive in your role, whether entry-level or executive.

From the chance to upskill thanks to our partnership with Melbourne Business School to team member discounts and so much more, each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Support Office team:

  • Team member discounts ─ 30% off full price styles, 15% off sale styles and free shipping
  • Access to tailored learning and development programs through our very own Adairs Academy or via our partnership with Melbourne Business School
  • Invitations to our sample sales
  • Discounted health insurance and pet insurance thanks to our partnership with Medibank
  • Discounted superannuation membership fees thanks to our partnership with REST
  • Access to a wellness program which includes discounted memberships at Pinnacle Health Club and free events to help you achieve a healthy work-life balance
  • Confidential and free access to our Employee Assistance Program for team members and their family
  • Recognition for exceptional individual and team performances at our annual awards night

This is Adairs

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

We know our people, product and loyal customers are our defining point of difference in our market and are better working together in order deliver outstanding results as it’s always.. always about the customer!

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see is significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

We are proudly Australian owned and ASX listed, with over 170 stores across Australia and New Zealand (and still growing) and a large online business, we believe in rewarding positive results and are a company that value passion, collaboration and persistence.

What’s Next:

If you’re ready to take on this amazing opportunity to consult and inspire your customers in transforming their dream home and lifestyle, then this opportunity is for you!

Apply by clicking on “Apply Now” and submit your cover letter and resume…..yes we do read cover letters!!

We cant wait to have a chat with you!